Numeracy Ninjas – Master Terms of Service
(Draft v0.1 – May 2025. This document replaces the “Legal Notice” dated 7 June 2022 and the “Terms & Conditions” dated 7 June 2020.)
1 About Us
Tau Learning Lab Ltd (trading as Numeracy Ninjas) is a company registered in England & Wales.
Company number: 14092603 Registered office: 45 Stoke Heights, Fair Oak, Eastleigh, Hants, SO50 8AH Email: admin@numeracyninjas.org
These Master Terms govern your access to and use of (a) numeracyninjas.org, (b) the password‑protected members area, and (c) any resources, certificates, stickers or other materials that we supply, whether in digital or physical form. If you purchase merchandise through our Spreadshop store you will also be subject to the Spreadshop store Terms of Service, which prevail over any conflicting wording here.
2 Scope & Applicability
- Who may rely on these Terms. “You” means the single legal entity (school, multi‑academy trust, tutoring business or individual) that creates the account and pays the annual licence fee. Teachers, classroom assistants and other staff who act for that entity are treated as its representatives.
- Licence‑metrics. All licences are sold on a per‑student basis at the rate advertised on the Pricing page. The licence authorises use of the resources only with the number of unique students you have paid for during the relevant 12‑month term.
- Multi‑Academy Trusts (MATs). Where a MAT holds the licence, the Trust must purchase aggregate seats covering the number of students across all participating schools that the resources will be used with. The Trust may allocate seats internally but must not allow an individual school to exceed its seat allocation without purchasing additional seats.
- Parents & Home‑Tutors. Parents who home‑educate, and private tutors, may purchase a licence for the number of children they personally teach and may not share the resources with additional families or other tutors.
- Catch‑all. In every case you must not use, or allow others to use, the resources with more students than the number of seats stated on your invoice unless you first pay the correct additional licence fee.
3 Licence to Use Resources
Subject to payment of the annual fee we grant you a non‑exclusive, non‑transferable licence to:
- download the PDF resources from the members area;
- print or photocopy them for the licensed number of students; and
- distribute the printed copies within your own classrooms, schools or tutoring sessions.
You must not:
- resell, sub‑licence or publicly distribute the resources (e.g. on TES, social media or a public Google Drive);
- remove copyright notices or branding; or
- modify the digital files in any way.
4 Acceptable Use
You agree not to: (a) upload the resources to websites that are publicly accessible; (b) share login credentials; (c) attempt to reverse‑engineer our member portal.
Social‑media posts & user‑generated content
Comments, replies and other content posted by third‑party users on our public social‑media pages (including, but not limited to, X/Twitter, Facebook, Instagram, LinkedIn and YouTube) represent the views of those users alone. A like, re‑post, tag, follow or similar interaction by Numeracy Ninjas should not be taken as an endorsement of that content, individual or organisation. We reserve the right, at our sole discretion, to hide or remove user‑generated content that breaches our Acceptable Use rules or the relevant platform’s policies, and to block repeat infringers. If you believe content on our channels is unlawful or infringes your rights, please email admin@numeracyninjas.org.
5 Accounts & Access
- One account is provided per licence. You must keep credentials confidential and notify us immediately of any unauthorised use.
- We may suspend or terminate access if you materially breach these Terms.
- The member portal is intended for teachers and adult tutors; students do not create their own accounts.
6 Fees, Orders & Delivery
- Annual term. Each licence runs for 12 months from activation of the subscription following payment and renews only if you place a fresh order.
- Pricing. The current price is £1 per student plus VAT (if applicable). Three pre‑configured bundles are available: Ninjas Essentials, Ninjas Plus Bronze and Ninjas Plus Silver.
- Physical items. For every seat you purchase we send the corresponding number of A5 certificates and sticker sets to the delivery address you provide. Delivery is £10 within the UK; overseas shipping incurs an extra charge and calculated when you place your order.
- Refunds. Because the resources are digital and immediately accessible, the licence fee is non‑refundable once download links have been issued, except where required by consumer law.
- Errors in resources. While we proof‑read every worksheet, an occasional error may slip through. If you spot a mistake, please email admin@numeracyninjas.org with details. We will correct and re‑issue the updated file in the Members Area as soon as reasonably practicable. Such errors do not entitle you to a refund.
7 Intellectual Property
All content, trademarks and logos on the site and in the resources are the property of Tau Learning Lab Ltd or its licensors. The licence in Section 3 does not transfer any IP ownership to you.
8 Disclaimer & Statutory Rights
The resources are provided with reasonable skill and care but without any guarantee that they will meet every educational need. Nothing in these Terms limits or excludes any rights you have under the Consumer Rights Act 2015 or other mandatory law.
9 Liability
- Neither party limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
- Subject to paragraph 1, our aggregate liability, whether in contract, tort or otherwise, shall not exceed the total licence fees you paid in the 12 months immediately before the event giving rise to the claim.
- We shall not be liable for: (a) loss of profits or revenue; (b) loss of data; (c) any indirect or consequential loss.
10 Children & Safeguarding
The resources are designed for use by teachers with students. We comply with the UK Information Commissioner’s Age‑Appropriate Design Code and do not knowingly collect personal data directly from children.
11 Data Protection & Privacy
Our Privacy Notice explains how we collect and process personal data and your rights under UK GDPR. Our Cookie Policy explains how we use cookies.
12 External Links
Links to third‑party sites were valid when published. We are not responsible for their content and may remove or replace links without notice.
13 Availability & Changes
We aim to keep the site available at all times but do not guarantee uninterrupted service. We may modify or discontinue features when reasonably necessary.
14 Governing Law & Jurisdiction
These Terms and any dispute arising from them are governed by the laws of England & Wales. The courts of England & Wales have exclusive jurisdiction.
15 Dispute Resolution & Complaints
If you have a complaint please email admin@numeracyninjas.org. If we cannot resolve the issue you may refer it to an approved Alternative Dispute Resolution (ADR) provider. For data‑protection matters you may complain to the UK Information Commissioner’s Office.
16 Version & Change Log
*Version 1.0 — *May 2025
Replaces the Legal Notice (7 Jun 2022) and Terms & Conditions (7 Jun 2020). Material changes: consolidated documents; updated consumer‑law wording; introduced seat‑based licence for MATs, parents and tutors; clarified liability cap.